Chapter 64 Install
Big Business has always taken a couple of extras steps to install. Way back, it took shuffling nine (9) floppies. Now is download-only and requires overcoming security defaults. This chapter provides details to help you Open or Keep Anyway.
If you need help contact support@bigbusiness.com or your system administrator. (7142)
Chapter 16 Printing
Big Business has many options for Printing. This chapter will provide a quick overview so you can choose next steps such as:
• using Print Options to choose forms and destinations
• setting up PDF printing, emailing, and archiving
• creating your own custom Forms
Support for Big Business includes Setup. Emailing to support@bigbusiness.com is a quick way to find out if what you want to do can be done. The answer is usually, Yes.
Keep reading for an overview of Print Options, PDF Emailing, and so on. A small investment of time can pay huge dividends by optimizing your workflow with settings for preselected forms and destinations, automatic emailing and archiving, and more.
Dynamic Windows
Big Business 14 will fix Dynamic Windows with misalignments and incorrect colors.
These do not affect workability and may not be fixed until 2023 when there is a Database update.
Chapter 413 macOS Ventura
macOS Ventura will be released October 24, 2022.
This chapter will list issues and considerations that come up. (7521)
Ventura Sleeping
We have seen a few instances in macOS Ventura where networking for Big Business does not resume as it should after the computer was Sleeping.
We expect a fix in Big Business 14 for 2023.
To turn off Sleep, go to System Preferences, Displays, click Advanced, and choose the last option for Prevent Automatic Sleeping.
Settings Errors
Big Business 14 is more strict and the Settings for eCommerce can show errors when opening, such as the pictured Array error.
This error from WooCommerce Settings is fixed in Big Business 13.57 and 14.16.
Ventura Volumes
There are reported errors for Big Business 14 using Network Drives when running on macOS Ventura.
We expect a fix in Big Business 14 for 2023.
Ventura Printing
There are reported errors for printing on macOS Ventura. We did not find a problem so assume this is setup specific.
We expect a fix in an update to macOS Ventura.
AvaTax Connect
AvaTax is a full service Sales Tax offering from Avalara. AvaTax Connect is an add-on for BigBusiness to connect and engage AvaTax for tracking Customers and Sales Taxes.
Chapter 136 Stores Admin
Stores help you automatically switch between walk-in or online stores to set defaults.
If you have two locations you want printouts from each to show their correct address. If you have two online stores, each may have its brand, contact, or accounting presets.
You may need accounting results by store; each with an Income Category or Sales Tax. Or, you might want Amazon, Ebay, and so on to have their own Payment Method(s).
Chapter 632 ShippingEasy Orders
ShippingEasy gets your orders from Ebay, Amazon, Walmart, to handle the shipping.
BigBusiness gets your orders from ShippingEasy to handle accounting and fulfillment.
This chapter helps you manage orders coming from several online stores and handling accounting for each to ensure all sales and payments are easily recorded and reconciled.
Numerous setup options let you choose a workflow to make fulfillment fast and easy.
macOS Updates
macOS Sequoia 15 is available with numerous security and presentation changes. It is recommended that you wait until you are able to upgrade to BigBusiness 15 to update.
Updates to macOS Sonoma 14.7 and macOS Ventura 13.7 are available for security and recommended for Big Business 14. Updating is not recommended for earlier versions.
macOS Monterey is now Unsupported by Apple with its last update being 12.7.6 in July 2024.
Send Mail
Send Mail helps automate emailing and sending notifications to users by sending email. Send Mail is an add-on that sends email directly from BigBusiness, not via email client.
For security and control, BigBusiness automates emailing using standard email clients. Printing an invoice you may choose to email a PDF and this will use your email app.
Send Mail adds options such as having BigBusiness email you a system notification.
Windows 11 2024 Update
Windows 11 2024 Update is expected in Fall of 2024 and available on some Copilot+ computers now.
BigBusiness 15 is available and will be certified after Windows 11 24H2 is released.
Earlier versions of Big Business, certified for earlier systems, may be incompatible.
Windows Updates
Windows 11 2024 Update is available with many changes for Microsoft Copilot. It is recommended that you wait until you are able to upgrade to BigBusiness 15 to update.
Updates to Windows 11 23H2 and Windows 10 22H2 are available for security and recommended for Big Business 14. Updating is not recommended for earlier versions.
The final version of Windows 10 is version 22H2, which will reach end of servicing on October 14, 2025.
Microsoft 365
Microsoft 365 is the subscription offering of Office productivity apps like Excel, etc.
Company Upgrade
Company Upgrade lets you add new options to your system, while avoiding conflicts.
Many options are single solutions to complex problems and needed only one at a time. If you need several, they will updated and tested together to ensure seamless function.
Once you have decided on an option, you will receive an email with instructions for registering and setup, which you can skip and walk through on the phone when ready.
Send Socket Error
Using Send Mail, to email directly from BigBusiness, you may get a socket error, like, Failed to create a connected socket. This is almost always an incorrect server address.
Already Installed
Windows Installer will tell you if you already have a version of Big Business installed.
This is coded so it only applies to the same product in the same major version so you can install only one copy of each program. This avoids conflicts among program files.
If you need two copies of Big Business, such as to run two companies, email support@bigbusiness.com for setup help.
Versions Different
Big Business Client will tell you it is a different version than your Big Business Server.
Check with your system administrator to find out the version of Big Business you use. Get the same major version, such as Big Business Client 14 for Big Business Server 14.
See the bottom of the page for earlier versions or email support@bigbusiness.com to find out what version your company might use and if it is still available for download.
XPS Document Writer
Big Business uses XPS Document Writer to show you a Preview when printing.
To enable XPS Document Writer in Windows, go to Control Panels, to Programs. Choose, Turn Windows Features On and Off, and turn on XPS Document Writer.
Restart after enabling XPS Document Writer and in Advanced Print Options, set in My Prefs, choose Preview for Destination and Big Business will print and show XPS.
Custom Delay
Custom Delay allows for a timing conflict with other network operations by delaying.
Custom Delay is enabled on the Advanced tab of the Folder Connection and custom programmed to your needs such as skipping a time for other operations or downtime.