Startup Interruptions

During startup, Big Business evaluates available memory and arranges for its efficient use. A variety of lists are loaded and a maximum number of open windows determined. Even after a Toolbar appears, Big Business may still be arranging memory, particularly if it is in short supply.

Interrupting this startup may generate the following messages:

• Out of Memory, Quit Big Business as soon as po


  Diagnosing (Physical) Network Problems

Ethernet networks are adaptive and fault tolerant and will continue working despite partial hardware failures or other problems. Known problems which will degrade network performance, include:

• Incorrect or damaged cabling
• Routing or lookup tables which have adapted to changes and need rebuilding
• Failing Ethernet hardware
(3579)


  Running Multiple Companies with Big Business

One instance of Big Business (Single-User or Server) runs ONE company file, which is one set of accounting.

Possible Multi-Company solutions include:

• Two company files used in rotation (i.e. not concurrently)

• More than one copy of Big Business, for use on more than one computer.

To run multiple copies of Big Business, you need multiple licenses. You will also need a custom, secondary Cl


  Runtime Error, xSetStringsItem

If Big Business 9 Clients get a Runtime Error on startup saying, Error when executing the method xSetStringsItem at line number 13, Array Range Check Error, the problem may be running Big Business 9.2 Server on an older Mac OS, which can can modify a Resource File downloaded by Clients.

This Solution describes this option. (6456)


  Heartbleed Bug

Big Business is not vulnerable to the Heartbleed bug.

"The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library."

Big Business can use OpenSSL when the following functions are enabled:
• Secure Passwords
• Secure Credit Cards
• Authorize.net credit card processing
• Encrypt Client/Server Connections
• Secure Server for iPad
• Secure Web Server

Th


  Import Errors

Big Business Imports check for errors, such as missing or mismatched data. Because you may be importing hundreds or thousands of entries, if there are any errors from an Import, you will have the option to save them as a text file for review.

This Solution provides examples. (6522)


  Invalid Alert

Invalid is an error indicating a required entry is missing or not valid, such as not having a Customer on an Invoice.

This Solution provides details. (6523)


  Reported Alert

Reported indicates a message that would normally be displayed as an Error dialog. For Imports or other automated tasks, "Reported (6524)" tells you that the source of the message may be the Database, a Component or Plugin, or the Operating System.

This Solution provides an example. (6524)


  Asserted Alert

Asserted indicates a message that would normally be displayed as an Assertion dialog. For Imports or other automated tasks, "Asserted (6525)" tells you that the source of the message is Big Business.

This Solution provides details. (6525)


  Confirmed Alert

Confirmed indicates a question that would normally be displayed as a dialog. For Imports or other automated tasks, "Confirmed (6526)" tells you that the source of the message is Big Business and that a default choice was automatically selected.

This Solution provides an example. (6526)


  Conformed Alert

Conformed indicates a message from an Import or other automated task where the data was changed. "Conformed (6527)" tells you that the source of the message is Big Business.

This Solution provides an example. (6527)


  Alerted Alert

Alerted indicates a message that would normally be displayed as an Alert dialog. For Imports or other automated tasks, "Alerted (6528)" tells you that the source of the message is Big Business.

This Solution provides details. (6528)


  Sleep Alert

Sleep Alert appears in your Big Business Client when your computer goes to Sleep. Turn off Sleep to minimize disconnection from Big Business Server.

This Solution provides details. (6674)


  Sleep Notification

Sleep Alert appears in your Big Business Client when your computer goes to Sleep. Turn off Sleep to minimize disconnection from Big Business Server.

This Solution provides details. (6674)


  Plugin Updates

Big Business includes multiple Plugins, which provide additional functionality. Plugin Updates are included in Big Business Updates and handled automatically. When you install an Update to Big Business Server your Big Business Clients automatically get the new Plugins.

This Solution just provides a quick refence for changes to Plugins. (6784)


  Installer Update

Big Business uses installers, like InstallShield, which evolve with operating system updates. If you are unable to install, this might be because we broke something. It also might be that your computer is not up to date. Please contact support@bigbusiness.com for help.

This Solution provides a quick refence for Installer changes. (6917)



  Verifying displayed screen values

This solution describes how to verify the accuracy of specific fields within Big Business. From time to time for certain reasons Big Business will not be able to update the screen value so that it matches the value stored in the database. By following the instructions in this solution you can verify or recalculate this value in order to view the correct value stored in the database. (5167)



  Big Business for Macintosh Won't Quit

There are several situations that prevent Big Business from quitting:

Big Business is still Posting
An AppleEvent problem (Mac)
Preference problems
PRAM problems (Mac)

This Solution address the problem of being unable to Quit Big Business that is caused by returning to the application by "relaunching" under all iterations of MacOS 8. (3306)


  Waiting Postings Prevent Quitting

There are several situations that prevent Big Business from quitting:

Big Business is still Posting
An AppleEvent problem (Mac)
Preference problems
PRAM problems (Mac)

If you force Big Business to Quit, and there are still Postings queued, you may lose these Postings. Read the procedure below to determine and correct the problem (3156)


  Item Adjustment Alert: Value Needed

This Solution documents a entry error that generates the following alert:

"One or more records needs a value in the Item Code, Description 1, or Description 2 field" (3283)


  Report Changes

Reports get frequent changes.

This Solution lists the current features and can be used as a starting point. (6826)


  JSON Update

JSON is a data format for sending data to a service such as with TaxJar Connect, BigCommerce Connect, Shopify Connect options for Big Business. It also used to send data to the Web API, if you build your own solution to put data into Big Business.

This Solution provides details. (6855)


  Report Options

Reports Prefs include Accounting Labels for financial reports and Report Options for turning on custom features, like:

• A/R Custom Fields

This Solution lists new options. (6871)