Turning Off Sleep


If you're running Big Business Client on your Windows workstation, and allow the computer to go to Sleep, you may lose your connection to Big Business Server and you may lose work in progress.

When the computer wakes, you may receive an error, -10002 The database cannot be used. The 10002 error indicates the connection to the server computer was lost. Sleep is a common cause. (5892)




Disable Sleep for all clients and server.



Use the Power Options Control Panel on any Windows used for Big Business Client.

To set your Windows to Never go to Sleep:
1. Open the Power Options Control Panel.
2. Select the power Scheme or Plan settings-group to change
3. Select "Never" as the setting for turning off the hard disks or putting the computer to sleep



Related:

(Next) Connecting Clients to Big Business Server