Microsoft Edge

Microsoft Edge does not work for Keyword Search on https://bigbusiness.com/help/


  Sequoia Mail

Please allow BigBusiness 15 permission in macOS Sequoia to control your Mail app. BigBusiness lets you drag a selected email to the Docs folder on a transaction to save.

This only works if you click to highlight a message, first. Then, drag it to BigBusiness. In turn, BigBusiness asks Mail to export the selected message so it can be attached.

In addition to the pictured dialog, you can go to System Settings, Privacy & Security, Automation, and for BigBusiness 15 Client allow it to control Mail.


  Date Format

Windows offers a date format like 05-Apr-17, which BigBusiness does not understand.

The immediate problem is a runtime error in the method "SetDateIndexes" at Line # 13. This is method is trying to sort out which "number" is the month, the day, or the year.

That is now fixed and we will next see how this format possibly allows real date entry. Next.


  Item History Qty

Item History shows Qty for transactions and for while has not shown fractional qty's.

On the Company card, Number Format, you can set rounding and display of decimals. Recently, the Qty column on the History tab of the Item card stopped showing them.

BigBusiness 15.037 and 14.171 fix the Qty column to show decimals as you have set.


  MySQL Update

BigBusiness 15 copies data to MySQL to safely and easily share to shipping systems.

This requires clean data and BigBusiness 15.037 and 14.171 fix one pitfall for percents.


  Sequoia Windows

BigBusiness 15 is updated for Sequoia but does not automatically handle Tile resizing.

If you drag a window to the top of the screen it may resize or get stuck under Toolbar.

Type the ESC key to escape and resize to normal. In System Settings, Desktop & Dock are Tile options like Drag Windows To Screen Edge To Tile you could turn Off.


  PDF Error on macOS Sequoia

BigBusiness 15.035 updates the Database to fix PDF Error # -9630 on macOS Sequoia.

This error may cause a crash using Preview or other PDF options from a Print Dialog.


  Windows Icons

BigBusiness 15.035 updates the Database for compatiblity with Windows 11 24H2.

BigBusiness 15.036 updates Windows Icons for aesthetics, which do not affect use.


  PDF Warning on Windows 11 24H2

BigBusiness 15.035 updates the Database to be certified for Windows 11 24H2.

The new database comes with a warning that Microsoft Print to PDF Driver may fail and if used frequently to defer Windows 11 2024 Update.

BigBusiness uses its PDF Emailer and not Microsoft Print to PDF for automation.


  Screen Recording

BigBusiness 15 needs permission in macOS Sequoia to record your screen for Capture.
If you use Docs feature to add attachments, notes, and screen shots you may see this.

Capture is the option in Docs to go New, Capture, and take a screen shot of a window. To capture the other window BigBusiness needs your permission to record the screen.

In addition to the pictured dialog, you can go to System Settings, Privacy & Security, and for Screen & System Audio Recording add or enable or disable BigBusiness there.


  Local Network

Please allow BigBusiness 15 permission in macOS Sequoia to use your local network. BigBusiness helps you connect your Client to your Server by broadcast and by search.

BigBusiness 15 Server includes features to broadcast its availablity to a local network. BigBusiness 15 Client includes features to find BigBusiness Server on a local network.

In addition to the pictured dialog, you can go to System Settings, Privacy & Security, and for Local Network add or enable or disable BigBusiness 15 Client or Server there.


  From List

Send From is updated to match other lists, without a focus rectangle, with Set Scroll.

Set Scroll shows you the selected row in a long list and scrolls a bit to show neighbors.


  Terms List

Terms is updated to match other lists, without a focus rectangle, with Set Scroll action.

Set Scroll shows you the selected row in a long list and scrolls a bit to show neighbors.


  Ship Method List

Ship Method is updated to match other lists, without a focus rectangle, with Set Scroll.

Set Scroll shows you the selected row in a long list and scrolls a bit to show neighbors.


  Windows 11 2024 Update

Windows 11 2024 Update is expected in Fall of 2024 and available on some Copilot+ computers now.

BigBusiness 15 is available and will be certified after Windows 11 24H2 is released.

Earlier versions of Big Business, certified for earlier systems, may be incompatible.


  Windows Updates

Windows 11 2024 Update is available with many changes for Microsoft Copilot. It is recommended that you wait until you are able to upgrade to BigBusiness 15 to update.

Updates to Windows 11 23H2 and Windows 10 22H2 are available for security and recommended for Big Business 14. Updating is not recommended for earlier versions.

The final version of Windows 10 is version 22H2, which will reach end of servicing on October 14, 2025.


  macOS Updates

macOS Sequoia 15 is available with numerous security and presentation changes. It is recommended that you wait until you are able to upgrade to BigBusiness 15 to update.

Updates to macOS Sonoma 14.7 and macOS Ventura 13.7 are available for security and recommended for Big Business 14. Updating is not recommended for earlier versions.

macOS Monterey is now Unsupported by Apple with its last update being 12.7.6 in July 2024.


  Font Fixes

BigBusiness 15 fixes the Title of some printouts to choose the Default Font, Helvetica.


  BigCommerce Auto-Create

Auto-Create is an option in BigCommerce Connect II which creates new Products in BigCommerce when you Upload Items in Big Business. For a time, this took 2 tries.

Auto-Create checks if the Product exists and if so, links it to the Item in Big Business. Auto-Create was creating a Product but not linking until the second try. This is fixed.

This problem occurred due to a format change in BigCommerce API's returned values.


  Unpaid Commission

Unpaid Commission is a column on Item Commissions reports that was inconsistent.

Export and Print now use the same calculation that makes more sense to salespeople.


  Update Customers

Update Customers Import is fixed to replace Customer Type using its new formatting.

Customer Type was reformatted to provide new Type Labels, Seaches, and Exports.


  Employee Card Error

Employee Card showed an error loading Help messages switching tabs and is fixed.


  Outlook Error

Big Business 14 helps automate emailing PDFs using Microsoft Outlook for Windows.

Changes in Version 2406 of Microsoft Office result in pictured error, with MSO.DLL. One option is to revert to Version 2405. Contact support@bigbusiness.com for help.

Unfortunately, this is not fixed in Version 2407 or the last updates to Big Business 14.


  Database Version

BigBusiness updates the built-in database it uses for security and fixes when available.

Within a major version like Big Business 14 this might happen a few times in Updates. Usually these do not require changing Clients, just Server, unless the "fix" is in Clients.

On the other hand, a new major version like BigBusiness 15 is a new database entirely. An Upgrade entails replacing all Clients, which may only work with newest Systems.


  Next Solution

Next is the button at the bottom of this Solutions entry that takes you to the Next one.

Solutions includes documentation of BigBusiness ERP in a wide range of formats. New entries are brief with a clear explanation of one function and fitting into a small chapter.

Next takes you to the next page of the chapter. Next also takes you from last to first. Click an [i] information button in BigBusiness for info, then click Next for more info.