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(6829)


Windows 7

Big Business 12 supports Windows 7. New for 2020, Big Business 12 includes Old Clients which run on Windows 7 and Mac OS X El Capitan. Keep your old computers as is, get an instant upgrade to Big Business 12, and add new computers or update systems when you are ready.
Old Clients


Prorated Pricing

Prorated pricing lets you purchase an Upgrade at discount if you have purchased the prior version in the past year. The calculation is simple. If you purchased half a year ago, you get half off Upgrade pricing. If you purchased three-quarters of a year ago, you get one-quarter off Upgrade pricing. (6975)


Old Clients

Big Business 12 offers Old Clients so you can make an instant switch to the newest version of Big Business without making changes to your current computers.

Old Clients are 32-bit, which makes them more compatible with:
• low-memory computers
• slow-video computers
• old Microsoft Outlook

(6973)


Update On Server

Big Business 9 added the option to Update On Server. This feature tried to improve Client performance for Remote Clients by offloading updates to the server.

Unfortunately, this feature make errors possible, like making repeated changes before updates are processed.

This feature is being removed and its setting is ignored in Big Business 11.30.
(6330)


PDFSend Error

When sending a PDF by email, such as the Quote in the picture being sent to Ted, Big Business will show an error if it is unable to connect to your email program.

In the pictured error, PDF Send Error 9, Big Business 11 cannot connect to Microsoft Outlook which is 64-bit. Big Business 11 requires 32-bit Outlook. Big Business 12 works with 64-bit which is the new default. (6972)
Office Install


macOS Catalina Permissions

MacOS Catalina requires apps to ask for permission for various tasks, such as:
• controlling your computer
• sharing your screen
• reading system settings

This Solution provides quick reference for some permissions. (6968)
ARD Workaround


Old Windows

Big Business aims to run on all current computers. It was not possible to fix Big Business 11 to work on newest Macs, but it is possible to fix Big Business 12 to work on Old Windows, including Windows 7, Windows 8.1, and Windows Server 2012, which are still wildely deployed but may be losing support from Microsoft soon.

This Solution will provide details. (6969)
Windows Release Information


Redraw Fixes

Database optimizations or efficiencies sometimes save time by not redrawing something it doesn't know changed.

An example, fixed for Big Business 12.8, is the Pay All button on the Pay tool that lets you write a check. When you click Pay All and changes totals but did not immediately show each Bill's new To Pay amount.

This solution describes Redraw Fixes. (6956)


Longer Histories

Longer Histories fixes the error pictured (Array Range Check error in MgrCustReg), sent in by a user who accumulated more than 32,768 transactions for a single Customer and got this error double-clicking on the History.

Big Business 12 raises this limit to 2.1 billion.

This Solution is for reference in case a similar error is encountered. (6954)


macOS Catalina Workaround

MacOS Catalina does not allow any applications that are not Optimized to run. We found this workaround helpful. Just go into Parallels before updating and create a new virtual machine, just like you would for Windows, but install Mojave. Then you can run Mojave on Catalina, and thereby any old app.
How To Run 32-bit Apps in macOS Catalina


macOS Catalina

This Solution provides compatibility information for Big Business and macOS 10.15 Catalina, available October 7, 2019. (6951)
macOS Catalina (beta)
Catalina Workaround


TaxJar Fixes

Big Business 11.27 updates Duplicate for Quote, Order, and Invoice so they clear TaxJar results.

This solution describes TaxJar Connect fixes. (6941)
(Up) Chapter 41
TaxJar Mappings


macOS Catalina (beta)

This Solution provides compatibility information for Big Business and macOS 10.15 Catalina, scheduled for release September 2019.

In an unusual move, Apple released a Public Beta on June 24, 2019. (6918)
Public Beta
How to Downgrade from MacOS Catalina Beta


Installer Update

Big Business uses installers, like InstallShield, which evolve with operating system updates. If you are unable to install, this might be because we broke something. It also might be that your computer is not up to date. Please contact support@bigbusiness.com for help.

This Solution provides a quick refence for Installer changes. (6917)


Windows Server 2012

This Solution provides compatibility information for Big Business and Windows Server 2012. (6912)


Windows Server 2016

This Solution provides compatibility information for Big Business and Windows Server 2016. (6913)


Windows Server 2019

This Solution provides compatibility information for Big Business and Windows Server 2019. (6914)


Windows 10 October 2018 Update

This Solution provides compatibility information for Big Business and Windows 10 October 2018 Update available October 16, 2018. (6908) (6842)
Microsoft, What's New
Windows 10 Fall Creators Update
Windows 10 Creators Update
Windows 10 Anniversary Update
Windows 10


Windows 10 May 2019 Update

This Solution provides compatibility information for Big Business and Windows 10 May 2019 Update available May 22, 2019. (6909)
Microsoft, What's New
Windows 10 Fall Creators Update
Windows 10 Creators Update
Windows 10 Anniversary Update
Windows 10


Range Error

A Range Error, such as the pictured Array Range Check Error, can appear anywhere, even on Server. Simply click Continue to keep working. The point, though, is to find anomalies and fix them, so please report these to support@bigbusiness.com.

This Solution provides more details. (6888)
Error Checking


Docs Not Found

You can Copy a file from your Desktop or any folder or directory and Paste it into Docs. The Docs Not Found alert will appear if the document cannot be found.

This Solution provides details. (6886)
Paste Docs


Animated

This is a test.

This Solution provides details. (6849)
Map Tools


Update Maps

Big Business may offer to Update Maps when you change settings that affect your saved Maps.

Choose Yes to automatically update your saved mappings for Auto-Import, BigCommerce, Import, Shopify, Square, TaxJar, Web API, Woo.

This Solution provides details. (6848)
Map Tools


Map Tools

Big Business makes it super easy to set up repeat Imports and options to automatically connect to eCommerce, EDI, POS, Sales Tax, etc. by using the same Mappings.

If you have imported inventory changes from a spreadsheet, you can easily setup updates to your web store because it uses the same mapping tool.

If you are changing settings to put more fields in a mapping, check your existing mappings



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