Mail Chapter 61
Mail lets BigBusiness connect directly to an email service bypassing your email client.
Mail Plugin
Mail Plugin adds next-level features in BigBusiness for sending email without a client.
Emailing features use your email client to send messages and work without this plugin.
Mail Registering
Mail is a next-level feature in BigBusiness for sending email, bypassing an email client.
Mail Testing
Big Business Mail has been in testing for a while and is a bit complicated but has uses.
Built-In Email would eliminate the need to configure a full email client for each user, and could be leveraged for automated and bulk messaging.
The picture shows the Editor for testing composition of a message (with an image).
Mail Errors
10042 'SMTP 550 - Requested action not taken: mailbox unavailable' may indicate your account is protected and needs to be authorized. For Hotmail.com, Outlook.com, etc. accounts sign in with a browser to check for alerts.
This Solution provides troubleshooting information (6504)
Mail Information
If you rely on emails to remind you what information you've given customers, you'll love Big Business Mail, which lets you:
- share the information you've sent to customers with other Big Business Users
- share the information other Big Business Users have sent to customers
Big Business Mail respects that people like email from people and lets each user send from their own email, be it corporate email or a service like Hotmail, Gmail, or Outlook.com.
This Solution provides an overview. (6506)
To activate Big Business Mail:
1. Go to the Notes toolbar
2. Open the Notes Prefs
These settings are specific to you (the name you signed into Big Business with)
3. For Email Client choose Big Business Mail
Read the alert that Big Business Mail is in BETA and needs your input, then click OK.
Mail Sent
Sent Emails extends built-in Notes to include Emails. Notes then include:
• Sent Notes - messages sent from one Employee to another
• Dated Notes - messages assinged a date
• System Notes - messages from automatic imports and connections
• Sent Emails - copies of sent emails, along with attachments
When saving or printing, choose any Email option and a Note will be saved along with attachments including the PDF of the printed transaction or report.
This Solution provides setup instructions. (7016)
To enable Sent Email:
1. Go to the Company Card to the Advanced tab.
2. Click the checkbox for Enable Sent Email.
3. Click OK to save changes.
You must restart Big Business Clients for this change to take effect.