Notify Reference enables automatic notifications.
For an online order, you might put the web order number into Customer PO# so you know how the order was placed. If you want the customer automatically notified, put the same web order number into Notify Ref#, so they will know what order shipped.
Notify Ref# is required so the customer receiving notifications can identify the source. If they receive order confimation from your web store and shipment confirmation from Big Business, they can match the two since both have the web order number.
Notify Ref# can also be an Order Number or ID from their procurement system so they can receive automatic notifications about its status.
This Solution provides details for using this feature. (7137)
This chapter describes Web Notify tools and features, which are found in System toolbar and tools. (7120)
Order References are extra fields you can import with Orders, namely:
Ref Order Number
Ref Order Tax
Ref Order Total
Ref Item Tax
Ref Item Tax Code
These entries are for reference and may or may not be used to replace calculated results. You might use Ref Order Number to have the order number from your web store to put on Notifications.
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Web Notify lets you send notifications to any Endpoint for Webhook, Trackback, or similar. The default use is to send package Tracking back to a customers order system.
Your customers' developers like API's that let them set a Webhook to receive a automatic callback or push notification of a future event, like a shipment and Tracking.
Now you can set this for them so their system receives instant notification when you ship, or customize for an entirely different use. Questions: support@bigbusiness.com.
Web Notify lets you send notifications to any Endpoint for Webhook, Trackback, or similar.
Web Notify Settings include an Event and Text you want sent when the event occurs.
This Solution details the settings.
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This Solution describes Registering Web Notify. (7121)
Web Notify will send a Note with an Error if there are any problems with a posting.
The error will include JSON of the posting and response. Json.org tells us JSON is "easy for humans to read and write." It is also easy to Copy and Paste into an email to support@bigbusiness.com.
This Solution tells you how to decipher. (7119)
Web Notify is simple to set up. Enter the Endpoint provided by your customer, or for the service you want to notify, and choose a Notify Event, like Order Tracking.
Web Notify List shows you the entries you have created for automatic notifications when you click the Web Notify button on the Company card, Company Prefs tab.