Chapter 53 Ecwid Connect
This chapter describes Ecwid Connect tools and features, which are found in System toolbar and tools. (7085)
Ecwid Connect is fully customizable, so there are some choices to make. To start, use basic settings to see how it works. Then revise your settings to get the results you want. Support includes unlimited setup help, and we are happy to connect and configure for you.
Registration is the first step. This turns on Ecwid Connect and its tools. You will receive an email with Registration Code and step-by-step instructions for setup.
Settings is the next step, entering the credentials Ecwid Connect needs. Open the Company card again and go to the Company Prefs tab and click the on the Ecwid Settings button. Enter the appropriate settings, choosing Automatic for mappings.
Mappings let you change what goes where, if you need. Go to the Ecwid tool on the System toolbar. Select a Mapping from the list and make needed changes. Then, click Save As... in the lower right and save your new Mapping ("MyEcwidOrders").
You can return to Settings in the Company Prefs tab of Company card to select your new Mappings and turn on Auto-Import when settings are complete. Or, go to the Ecwid tool on the System toolbar to import a batch.
Ecwid Connect
Ecwid Connect automatically connects Big Business to your Ecwid store. Fully automatic and fully customizable, Ecwid Connect lets you get new customers and orders as they come in, or in batches when you are ready to process.
This Solution provides a quick overview. (7047)
Ecwid Registering
This Solution describes Registering Ecwid Connect. (7087)
1. Go to System toolbar, Company card, and click Upgrade.
2. Click Ecwid to open the Registration dialog.
3. Enter your Registration code.
4. Click Continue.
5. Click OK on the Confirmation dialog.
6. Click OK to Save the Company card.
7. Quit and restart Big Business Client.
For a 30 day Trial enter the pictured code, 12.
Ecwid Tokens
To connect Big Business to Ecwid you need to log into your Ecwid Dashboard, go to:
https://my.ecwid.com/store/{store-id}#develop-apps
and click Create to create a new app connection. Then copy the Tokens into Ecwid Setup in Big Business.
This Solution tells you step-by-step how to get Tokens. (7088)
1. Sign in to your Ecwid Dashboard
2. Go to https://my.ecwid.com/store/{store-id}#develop-apps
This link is in docs or just copy #develop-apps and paste after your store-id
3. Click the button to "Create" a new app connection
Copy the Public Token and the Secret Token into Ecwid Settings in Big Business.
Ecwid Settings
To connect Big Business needs Tokens from Ecwid. These are generated in the Ecwid Tokens step described previously and copied into Ecwid Settings in Big Business.
This Solution tells you how to enter credentials from Ecwid into Big Business. (7072)
1. Go to the System toolbar, to the Company card, to the Company Prefs tab.
2. Click the Ecwid button and the Ecwid Settings will open.
3. Edit the Endpoint entry to use your Store ID
4. Copy and Paste the Public Token
5. Copy and Paste the Secret Token
6. Click Test button to test the connection.
7. Click OK to Save settings and then click OK to Save the Company Card.
Ecwid Imports
Ecwid Connect uses import mappings to bring in data from Ecwid. To start, choose Automatic for both Import Customers and Import Orders. Then if you need additional information, create your own mappings. (7090)
1. Go to the System toolbar, to the Company card, to the Company Prefs tab.
2. Click the Ecwid button and the Ecwid Settings will open.
3. For Import Customers choose Automatic or a new mapping you have created
4. For Import Orders choose Automatic or a new mapping you have created
5. Click OK to Save settings and then click OK to Save the Company Card.
Ecwid Fields
Big Business 14 updates Ecwid Fields. Ecwid Connect is an add-on for Big Business that lets it get Customers and Orders automatically or on demand from Ecwid Ecommerce.
Automatic settings are updated. If you have custom Mappings saved, you will need to re-create them. This Solution provides details. (7176)
Automatic settings for Import Customers and Import Orders are updated. If you use custom Mappings, please re-create them if you want to use new fields.
Custom Mappings are usually created by opening a built-in mapping like Import Orders As Sales Orders, adding any extra Fields you need, and then clicking Save As...
Ecwid Store
Ecwid Connect can automatically assign a Store to new Orders being imported.
Stores is an option for Big Business to help manage sales by store--including your different locations, brands, or e-commerce sites. Stores add features and ease of use like automatic accounting, cash drawers, and more.
1. Go to the System toolbar, to the Company card, to the Company Prefs tab.
2. Click the Ecwid button and the Ecwid Settings will open.
3. Click Advanced to switch to additional settings.
3. Set Store to the entry you want assigned to new Orders.
4. Click OK to Save settings and then click OK to Save the Company Card.
Ecwid Error
Ecwid Connect will respond with an Error if there are any problems with a request. If you turn on Auto-Connect you will receive any errors in a Note.
Big Business requires that you map IDs (error pictured).
This Solution provides details. (7073)
For example, Ecwid Connect requires that you map IDs. This is done for you when you choose Automatic or create a new Mapping.
If you have an older mapping from a previous version, or you edit the mapping to not include IDs, or there is a problem with alignment, you may get this error.
It is also possible to get errors as JSON. Please contact support@bigbusiness.com for help.
Ecwid Auto-Connect
Ecwid Connect can run automatically to check for new orders. Select someone to Send Notifications To and click the Auto-Connect checkbox, once you have tested your other settings. (7093)
1. Go to the System toolbar, to the Company card, to the Company Prefs tab.
2. Click the Ecwid button and the Ecwid Settings will open.
3. Set Send Notifications To by selecting an Employee to receive Notes with any errors.
4. Click the checkbox for Auto-Connect.
5. Click OK to Save settings and then click OK to Save the Company Card.