Chapter 172 BigCommerce Admin

BigCommerce Connect can be set to run automatically and get Customers and Orders. Additionally, it can be set to update Inventory and Pricing on your BigCommerce site.

This chapter provides help for finding new Customers and Orders and fulfilling them. And, it explains connecting new Products so they update their Inventory and Pricing.

This assumes you have a working store in BigCommerce and can update it as needed.


  BigCommerce Inventory

BigCommerce Connect can update Inventory for BigCommerce Products in real time. This lets your BigCommerce know a product is in, when received, or out when sold.

Set BigCommerce to Track Inventory on the Product Level to use the value posted. Then, use Upload in Items Search to link the Item in BigBusiness to BigCommerce.

Linking relies on the SKU of the Product being the Item Code from BigBusiness and does not work for Variants. Once linked, updating works as expected using settings.


  BigCommerce Uploading

BigCommerce Connect 3 can update Inventory for BigCommerce Products in real time. Upload one time, and BigBusiness will get the BigCommerce ID for posting new Qtys.

In Connect Settings for BigCommerce choose Link-Only for Update Products. Then, in Items Search select some items and click Upload. Wait for Success! and you're set.

Once the BigCommerce ID is set on the Item, any change will update BigCommerce. This uses Auto-Connect, Update Availability, and Update Product Pricing settings.


  BigCommerce Upload

BigCommerce Upload is updated to select rows with Command-click for uploading.

Use the Find dialog and then the Filter--on the top row see "@jell"--and then clicking. Selecting just the items you want to Link-Only or Auto-Create makes it more intuitive.

Hold Command on your Mac or Ctrl on Windows to click separate rows, or hold Shift to select between two rows, or type Command-A or Ctrl-A to select all, and click.


  BigCommerce Link-Only

BigBusiness can Update Availability for BigCommerce Products when you buy or sell.

In the Company Card, BigCommerce Settings, for Update Products choose Link-Only. For Update Availability choose Qty On Hand or Qty Available which deducts Orders.

Use Upload on an Items Search and Link-Only will set selected items to be updated. Then when you enter an Order yourself, BigCommerce will get the new Qty Available.


  BigCommerce Variants

BigBusiness can Update Availability for BigCommerce Variants when you buy or sell.

In the Company Card, BigCommerce Settings, go to Advanced and click Use Variants.

This works with BigCommerce Products set to Track Inventory On The Variant Level. Set the SKU of the Variant to match Item Code and use Link-Only for Upload to link.


  BigCommerce API

BigBusiness 15 automatically switches the BigCommerce API for different functions. This provides backwards compatibilty while offering new functions like Use Variants.