BigCommerce Digital Products

BigCommerce has you define Products as Digital or Phyical, so if you sell electronics with optional controller software you may be tempted to call your software, Digital.

Digital actually means downloadable from your BigCommerce online store, and Physical means provided by you and therefore needing to be on Orders you receive.

In short, if you use Digital you may not receive some orders into Big Business. Orders for Digital only are set to Completed in BigCommerce, so they are not retrieved by Big Business which is looking for order status Awaiting Fulfillment or Awaiting Shipment.


  Chapter 73 BigCommerce II

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