Big Business keeps past functions and adds new so you may choose when to adopt new options. This chapter covers techniques and tools for giving a customer a refund.
You can create an Invoice with a negative Qty for a merchandise return. And you can create a negative Payment for credit card refund to include in your next Deposit.
Or you can use the Refund tool, which is a Check Run tool for automatically writing refund checks for any unapplied payments and credit invoices you want.