QuickSupport Update
QuickSupport is updated in Big Business 14 for new systems.
If you need help with Big Business go to About Big Business and click QuickSupport. This turns on TeamViewer QuickSupport with our logo and password pre-configured.
BigBusiness 14.88 updates QuickSupport to a version (15.49.2) for newer systems.
Big Business 14.50 updates QuickSupport to a version (15.43.7) for newer systems.
Chapter 79 QuickSupport
BigBusiness includes TeamViewer QuickSupport, built-in for fast live remote support.
This chapter provides guidance for setup on different systems starting and authorizing.
TeamViewer QuickSupport
Big Business has QuickSupport built-in. QuickSupport enables remote support. Just turn it On and provide us the ID and we can connect to help with any problems.
On the Mac, go to the Big Business menu, choose About Big Business, and click QuickSupport.
On Windows, go to the Help menu, choose About Big Business, and click QuickSupport.
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Using QuickSupport
Big Business has QuickSupport built-in. QuickSupport enables remote support. Just turn it On and provide us the ID and we can connect to help with any problems. (6334)
1. Go to the Application menu (Big Business/ Client/ Server)
2. Choose About Big Business
3. Click QuickSupport
Read or email Your ID to support@bigbusinesss.com
To enable QuickSupport on PC:
1. Go to the Help menu
2. Choose About Big Business
3. Click QuickSupport
4. Click Yes on the User Access dialog to allow TeamViewer
Read or email Your ID to support@bigbusinesss.com
New QuickSupport
Big Business has QuickSupport built-in. QuickSupport enables remote support. Just turn it On and provide us the ID and we can connect to help with any problems.
Big Business 12.6 updates QuickSupport to be compatible with macOS Catalina. Per usual with a big change we try and make it work exactly the same, to start.
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1. Go to the Application menu (Big Business/ Client/ Server)
2. Choose About Big Business
3. Click QuickSupport
Read or email Your ID to support@bigbusinesss.com
To enable QuickSupport on PC:
1. Go to the Help menu
2. Choose About Big Business
3. Click QuickSupport
4. Click Yes on the User Access dialog to allow TeamViewer
Read or email Your ID to support@bigbusinesss.com