Gateway Error
An update to Chromium based browsers including Google Chrome and Microsoft Edge disabled some of the web-proxy functions of our online Solutions database. Links and Searches would return a Gateway error in the latest browsers.
This prompted a reorganization of content to minimize paging and simplify searches.
Banks List
Bank Accounts are Accounts with special status and features including:
• they are protected
• they work with Banking tools
• they do not work with Accounting tools
(7177)
Connect Changes
Connect tools and features change quickly. There are many tools in Big Business to connect to external systems and exchange data. These need to be updated for security or other requirements that change.
This Solution lists important changes including those to:
• Web Notify - for sending order tracking and shipping status
• Update Availablity - for setting inventory levels in your online store
(7169)
Big Business 13.14 updates API Fields for editing connections.
Big Business 12.31 unloads change records so they are available for instant updates, like:
• Web Notify - for sending order tracking and shipping status
• Update Availablity - for setting inventory levels in your online store
MySQL Keys
Big Business 12.25 added new Order Tracking and Shipping Status. These can cause an error in MySQL, used for Shipping Connect, when it attempts to create Keys. Big Business 12.29 fixes this problem.
(7158)
Screen Recording
MacOS Catalina requires permission for Screen Capture.
Without permission, the Docs Screen Capture feauture will return an error:
Error when executing the method "bDoc_New" at line number 6.
The pathname is invalid. File Not Found. Blah, blah, blah.
To fix, enable Screen Recording permission as detailed below. (6992)
To give Big Business Screen Recording permission (in macOS Catalina):
1. Go to System Prefences
2. Choose Security and Privacy
3. Go to Privacy tab
4. Select Screen Recording
5. Click the Lock in lower left to unlock
6. Click the checkbox to give Big Business permission
MySQL 5.5
Big Business 12.23 added MySQL changes that were not backwards compatible to MySQL 5.5 installed on many Windows servers. Big Business 12.24 fixes this so you can install this update and it automatically works with MySQL 5.5.
(7115)
Tech Debt
Normally, Tech Debt just means having to rewrite test code that no one sees, once a feature is made permanent. In a move-fast-break-stuff world, though, payback can include renaming, moving, and removing things that were deployed quickly. If you see something different or missing, ask support@bigbusiness.com. The feature you want is still there.
This Solution provides recommendations. (7103)
Big Brother
Operating Systems get slower as they do more checking for security risks. This means a change for security can have a big impact on performance. And any change to the operating system may cause problems for older software. By all means install security updates to keep your system safe. Think twice though before putting a new operating system on an old computer.
This Solution provides recommendations. (7075)
TaxJar Pricing
During Covid, TaxJar has changed it's pricing significantly. New service that once cost $49 per month, and could be activated online, now seems to require $649 per month and contacting them. Please contact us for help sorting this out.
This Solution provides details. (7074)
If you have existing Basic service, no worries. You can adjust online with choices like:
5,000 Orders per month for $49 per month
10,000 Orders per month for $99 per month
50,000 Orders per month for $199 per month
If you need new service you may be offered TaxJar Professional with choices like:
5,000 Monthly Transactions for $649 per month
10,000 Monthly Transactions for $849 per month
It is hard to make sense of this because they are unclear on terminology. We have just learned of changes here and will be working on finding improved options. Please contact us for help sorting this out.
Battery Settings
macOS Big Sur adds Battery to System Preferences for laptops. Settings previously found in Energy Saver are now found here. Turn OFF the setting for Prevent Computer from Sleeping for reliable Instant-On.
(7055)
Prevent Computer from Sleeping must be unchecked for Instant-On to work reliably. However the checkbox does not work reliably. If it sticks (still checked when you re-open System Prefs) try clicking Restore Defaults.