Import Error: Couldn't Open Document


When importing, Big Business requires full access to files being imported. They cannot be on read-only media or in-use by other applications. You must have read-write access to the files or you will encounter the error, "Couldn't open document."

This Solutions provides possible solutions. (6115)






When Importing and you encounter the error, "Couldn't open document":

• if the document is being created or edited with another application, close the document or quit the application

• if the document is on a CD or other read-only media copy it to your hard drive

• Get Info or Properties on the file to detemine your access, which must be read-write or full access



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