Entering a Returned Check (Step 2 of 3)

This Solution, along with Solution# 5177 and Solution# 5179 (linked below), describes the process for entering a returned check. The general process is to create offsetting miscellaneous invoices for the amount of the returned check, and then receive and deposit the negative invoice. This is the second of three solutions detailing the process.

Step 2. Create a Negative Receipt

Once you have created the negative Invoice, you will now need to remove this amount from the bank account where you previously made the deposit. This is done by opening the Receive Money tool in the Customer toolbar and selecting the appropriate Customer. Enter the amount of the returned check into the Amount field (negative) and apply this amount to the negative invoice. Verify that the Unapplied Amount is at $0.00 before saving the Receipt.


Step 1 of 3
Step 3 of 3

  Chapter 321 Customer Credit

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