Startup Data

Big Business automatically opens your Data File. To install an Update, download and install the new version and it will automatically open your Data File.

For a Demo or clean install, Big Business automatically opens the Demo Data File.

To switch Data Files, start Big Business while holding Option or Alt. Contact support@bigbusiness.com if you need help finding your Data File or switching.


  Chapter 305 Refunds

Big Business keeps past functions and adds new so you may choose when to adopt new options. This chapter covers techniques and tools for giving a customer a refund.

You can create an Invoice with a negative Qty for a merchandise return. And you can create a negative Payment for credit card refund to include in your next Deposit.

Or you can use the Refund tool, which is a Check Run tool for automatically writing refund checks for any unapplied payments and credit invoices you want.


  Select Refunds

Refund is a check run tool for issuing refunds against credit invoices and unapplied payments. The dialog to select items to refund has been updated, as pictured. A combined list of Invoices with a negative balance and Payments with an unapplied balance lets you select with a click on each row or using the Select button in the upper left to Select All or Select Through a date.


  Reports Help

Help is a new column on the Reports list, making it easier to find help. Just click the number of the help document, like (1234), and it will open the current entry from bigbusiness.com/help in your browser.


  A/R Aging

The A/R Aging report will provide a listing of open receivables as of a specific date. This report includes a Customer Search to report only specific customers. This report includes prepaids and total for unreported customers to simplify reconciling.

A/R Aging reports are updated in Big Business 13.26, to handle Refunds of Payments, and become the first with Report Help entries. There are four A/R Agings: (Detail) and Summary and By Due Date, (Detail) and Summary.


  A/R Aging Summary

The A/R Aging report will provide a listing of open receivables as of a specific date. This report includes a Customer Search to to report only specific customers. This report includes prepaids and total for unreported customers to simplify reconciling.


  A/R Aging by Due Date

The A/R Aging report will provide a listing of open receivables as of a specific date. This report includes a Customer Search to to report only specific customers. This report includes prepaids and total for unreported customers to simplify reconciling.


  A/R Aging by Due Date Summary

The A/R Aging report will provide a listing of open receivables as of a specific date. This report includes a Customer Search to to report only specific customers. This report includes prepaids and total for unreported customers to simplify reconciling.

Big Business 14.50 fixes the Summary report to include the Terms from the Customer. The Detail report shows the Terms for each Invoice, which may be different for each.


  Chapter 306 Receivables

Accounts Receivable is a key function of Big Business. There are options to set Terms, issue Statements, and generate Reports to manage and reconcile Receivables.

This chapter provides a fresh introduction starting with the newest A/R Reports.


  Shopify Log4Shell

If you are using Shopify Connect or similar you may receive an emailed security bulletin regarding Log4J Java Library and a vulnerability known as Log4Shell.

Big Business does not use this library. There is no action required or concern at this point. Per the notice no exposure has been found, and all possible users are being notified.