This page provides detailed information about the policies we aim to fulfill. As a matter of practice we may exceed these aims to ensure your satisfaction.
We offer downloadable software, online documentation, and person-to-person service via phone and email.
To purchase our products, please contact us via phone or email. We accept credit cards.
Big Business includes 90 days of Buyer's Protection, making a new major version a free Upgrade for new purchases or a trade-up for Upgrades within the last 90 days.
We offer an unconditional 90-day money-back guarantee on all purchases.
90 days of Support is included with new and Upgrade purchases and covers Updates.
Updates are new minor versions that provide improvements to Big Business within a current major version. Updates are covered by Support.
Upgrades are new versions at discounted pricing. Upgrades are new major versions using new Database components.