1 - 100 of 1095    


If you are using Big Business Server for macOS with Windows Clients and have Updated from 10.3 or earlier to 10.13 or earlier, you may see this error:
Error when executing the method PrintOpt_DestSet... The plug-in method cannot be executed. External routine not found (TobitProXL).

This problem is fixed in Big Business 10.14 and does not occur if you are using Big Business Server for Windows or


Big Business 10 has cosmetic changes and removes Allocated Qty from the Expanded tab of an Order.

This change is being reviewed for Big Business 10.14. (6657)


MySQL 5.7 updates installers for Windows and some of the syntax for typical changes needed to share data from your Big Buisness Server to shipping workstations running UPS WorldShip, FedEx Ship Manager, and so on.

This Solution provides details. (6655)


This Solution describes the procedure for updating Big Business Server on macOS. (5990)


The Inventory Sales by Customers report exports a list of items with quantites sold to customers.


The Payments Received for Category Group report will provide a detail list of paid invoices and their category amounts for the selected category group. The report will contain payment date, customer listing, customer code, invoice number, invoice date, invoice amount, group amount, and applied amount, sorted by customer listing.


Big Business 10 lets you mix Client and Server from different Updates. Updates are different "dot" releases like Big Business 10.9 and Big Business 10.12. You might want to use the newest Client for newest Macs without changing your current Server. Or you might update Server to get new features without needing to change any Clients.

You cannot mix Upgrades, though. Upgrades are different vers


Font Book is located in Applications on your Mac and includes utilities to validate fonts and check for duplicates. Checking for Duplicate Fonts may fix intermittent slowness or crashing.

Download the latest release. (6645)


Big Business 10 adds the Docs tool. Docs Prefs let turn on the Docs tool.

Big Business 10.11 adds Drag and Drop for the Docs tool and Docs window.

This Solution provides details. (6646)


Big Business 10.11 updates Profit % to show negatives only for items being sold at a loss. Previous versions show negatives for returns. For clarity, negatives are displayed in red (except during data entry).

Download the latest release. (6645)


Add PDF is a customization to automatically includes a PDF containing Terms and Conditions or other needed information when printing or emailing a Sales Order or Purchase Order. (6331)


Company Upgrade lets you activate Add-Ons and Addtional Users for your Company.

This Solution provides details. (6643)


PDF Tools is an Add-On to support customizations that manipulate PDFs to merge, insert, print and more. It is a suite of state of the art tools that may require special installation or support.

This Solution describes this option. (6644)


Big Business includes Print Styles with options for:
• graphics
• fonts
for better looking output.

Big Business 10.10 expands this feature to apply to Reports.

This Solution describes the feature. (6296)


Big Business 10.9 ignores your setting for Auto-Enter Qty and always enters zero. This is a bug that is fixed in Big Business 10.10.

Download the latest release. (6642)


Big Business 10 lets you choose Prefs for changing features and include choices for:
• System Setting - use the system setting, built-in or set by your system administrator
• Classic / Hide - use the original feature / hide the new feature
• New / Show - use the new feature / show the new feature

New System Prefs include:
• Column Prefs
• Dialog Prefs
• Docs Prefs
• Export Prefs
• Inactiv


The Accounts Receivable Aging (Summary) Report provides a standard A/R Aging which can be run As Of a specific past date (backdated). It also includes an Invoice Search so the results can be narrowed to a Department, Salesperson, or other criteria. (6165)


The Accounts Receivable Aging (Summary) Report provides a standard A/R Aging which can be run As Of a specific past date (backdated). It also includes an Invoice Search so the results can be narrowed to a Department, Salesperson, or other criteria. (6165)


Big Business 10.10 updates Customer Lookup. (6640)


Big Business 10.10 tests reading credit card numbers with a Swiper.

Ths Solution will provide test results. (6641)


Big Business 10 adds the Docs tool for all transactions. Docs Prefs let you choose how to use the Docs tool.

Choices for Docs Prefs are:
• System Setting
• Hide
• Documents
• Documents and Notes

This Solution provides details. (6589)


B2C Connect automatically connects Big Business to your Business-to-Consumer (B2C) web store.

Ths Solution provides a quick overview. (6625)


Big Business 10 adds a Deposit on the Sales Order. This allows you to import a paid amount from an online store and have it automatically converted into a Payment.

This Soution describes this feature. (6636)


Big Business 10.9 adds the option for Line Numbers and updates Sort for transactions with Line Items like Orders and Invoices.

If you have Custom Forms, they can be automatically updated to support these options.

This Solution describes this option. (6635)


Big Business 9 adds new fields for Imports, including:
To combine separate First Name and Last Name entries:
• Add Billing Name
• Add Shipping Name
• Add Customer Listing

To combine Item Descriptions:
• Add Item Code
• Add Description 1
• Add Description 2

This Solution describes this option. (6516)


Big Business benefits tremendously from SSD performance from fast storage options:
• Solid State Drives (SSD's)
• Fusion Drive
• Flash Storage

Big Business 10.9 is optimized for:
• SSD hardware
• Virtual Servers (VMWare, Parallels, hypervisor)
• Remote Desktop (RDS, Terminal Server, VDI)

This Solution describes this change. (6633)


To connect Big Business needs an API Key and Password from Shopify. These are generated in the Private App setup described previously and copied into Shopify Settings in Big Business.

This Solution tells you how to enter private app credentials from Shopify into Big Business. (6632)


This Solution describes Registering the Shopify Add-On. (6630)


To connect Big Business to Shopify you need to log into your Shopify Admin to create a new Private App and get an API Key and Password.

• Private App settings let you control access to Shopify
• API Key and Password let Big Business connect

This Solution tells you how to generate private app credentials for Shopify. (6631)


Big Business Searches include an Inline Filter at the top of the list window.

This Solution describes this feature. (6629)


Line Numbers are now an option for transactions with Line Items:
• Quote, Order, Invoice
• Request, Purchase Order, Bill
• Item Adjustment, Warehouse Transfer

Line Numbers enable new features to::
• Show - click to show the Item
• Insert - click to add a row above or below
• Sort - use the Sort button even on saved transactions
• Reorder - click to Move To another row

This Solution descri


Line Prefs control whether you see Line features like Line Numbers.

This Solution describes this setting. (6627)


B2C Connect automatically connects Big Business to your Business-to-Consumer (B2C) web store.

Ths Solution provides a quick overview. (6625)


This Solution describes Registering the Warehouses Add-On, permanently or in Trial Mode, with your existing data file or the Demo Data File. (5941)

This feature is part of the Warehouses Add-On, which is an additional module for Big Business Server that tracks inventory at multiple Warehouses.


Don't Copy Warehouses is a preference in Sales Order Preferences that clears Warehouses when Orders are Duplicated. This feature is a customization for a company that uses Duplicate to save time entering repeat orders, for the same items from different warehouses. (6191)


Big Business automatically creates a Warehouse Quantity record for tracking an Item in a Warehouse. For Warehouses with Auto-Create checked this is done when new Items are created. Otherwise this is done as neeeded the first time you buy, sell, or adjust an Item for a Warehouse. (6624)


Production Prefs control whether you see Production features like the Pick tab.

This Solution describes this setting. (6621)


Big Business 10 is adding Production features for testing, including:

• Pick Tab on Orders
• Orders to BizApp 10 for iPod
• Bins for locating inventory

This Solution will describe these features. (6622)


Employees Search lets you view My Prefs settings for employees, such as:
• Search Prefs
• Docs Prefs
• Zoom Prefs

This Solution describes this option. (6623)


Pick tab is being added to Sales Orders as part of Production. It will automatically list the components and subassemblies needed for Built items on the Order.

This Solution will describe using this feature. (6620)


Bins are being added as part of Production to help you locate items.

This Solution will provide details. (6619)


Export Prefs let you choose how you want to save exports.

Choices for Column Prefs are:
• System Setting
• Classic
• Archive

This Solution describes the settings. (6617)


Column Prefs let you choose how you want to display Searches.

Choices for Column Prefs are:
• System Setting
• Reset
• Kept

This Solution describes the settings. (6616)


Early Builds of Big Business 10.7 for macOS Sierra and Windows 10 Anniversary can generate a runtime error if Unit of Measure is turned Off. It says, "Error when executing the method "UoM_CheckLI" at line number 38".

Download the latest release, or as immediate workaround turn On the Unit of Measure feature as described here. (6615)


On Exports, Big Business automatically replaces Returns with a Double Space. Big Business 10.7 adds the complementary feature to replace Double Space with Return in Text fields on Imports. This allows easy editing and import of changes to Text fields such as Detail Description or Custom Fields (for web store data) you might change with Update Item Import.

This Solution provides instructions for


Units Prefs control whether you see Units for Qty's on transactions including Quote, Order, Invoice, PO, and Bill.

This Solution describes this setting. (6596)


Big Business 10 adds new Searches. This a big feature change, which you can turn On or Off in Search Prefs or toggle by holding Option/Alt while opening the Search. Fixed issues include:
• Sorting by Status, Date, or Number using multiple Sort Columns
• Removing Phone # 1
• Sorting by text numbers
• Category Code blank
• Search Refresh

This Solution details Search fixes. (6598)


Big Business Server includes the option to check your Data File for errors and performance problems. If you suspect any problem you can run Verify Records and Indexes at any time including while Users are connected.

This Solution provides instructions to Verify Records and Indexes. (6614)


Big Business lets you manage Idle Connection handlling with a Custom Timeout.

This Solution describes using this feature.
(6177).


This Solution provides compatibility information for Big Business and Windows 10 Anniversary, being released August 2, 2016. (6612)


Big Business includes the option to mark Items as Obsolete. Marking an Item Obsolete removes several Item attributes including Bought, Sold, Inventoried, and the values in Order At Least, When Below, and Quantity Needed.

Once an Item has been marked Obsolete, it can no longer be added to any transaction (e.g. Invoice, PO, Item Adjustment). It is recommended that you wait to mark an Item Obsolet


This Solution provides compatibility information for Big Business and macOS 10.12 Sierra, available September, 2016. (6611)


Lock Lists denies all users access to use the Add (+), Delete (-), or Edit options unless they have the Unlock List setting on their Employee Card.

This Solution describes this feature. (6195)


Big Business 10.6 adds Auto Zoom for beta testing and with it various bugs for displaying and scolling. :)

This Solution details Zoom fixes. (6610)


Big Business 10.6 enables Maximize on Windows. In earlier versions of Big Business Maximize is disabled to prevent windows from growing too big. Maximize now repects boundaries.

This Solution describes this option. (6608)


Big Business 10 has a regression bug that changes for Refunds can cause blank columns for Date and Invoice # on a Payment. Big Business 10.6 fixes this problem.

The problem can also be fixed by turning On the Refund tool. This Solution explains how. (6607)


Big Business 10.6 uses Sheet Windows for dialogs on the Mac when Auto Zoom is turned on. On Microsoft Windows a resizable windows is used.

This Solution describes this feature. (6607)


Zoom Prefs let you choose how you want to display windows. Big Business 10.6 adds Auto Zoom for beta testing.

Choices for Zoom Prefs are:
• System Setting
• Classic
• Auto

This Solution describes the settings. (6605)


Auto Zoom is being added in Big Business 10. It includes many changes:
• windows automatically open wider
• fonts automatically grow
• margins are added
• windows can be resized
• windows can be maximized

This Solution provides details. (6606)


Big Business 10.5 changes Update on List windows.

This Solution describes using on this feature. (6603)


Big Business 10.5 adds the option for Export to include only the Displayed columns. This makes it easy to create custom exports without editing.

Big Buisness 10.12 fixes Export List to work for Categories.

This Solution describes this option. (6604)


MySQL is a popular database platform with connectivity options for many programming languages such as PHP, Perl, Python, TCL, C, Java etc. This means you can easily access this data from a variety of applications written in a variety of programming languages.

The Middleware Add-On is an option that allow Big Business Server to synchronize data with an external data source (MySQL) where it can be


Last Pricing Update is a date for tracking the last date pricing was updated for an Item. It is automatically updated when a Price is changed or can be changed on the Item, by Import, or using Update in the Items Search.

This Solution describes using on this feature. (6602)


Big Business 10 adds Live List as an option for displaying Searches and Dialogs.

This Solution describes this feature. (6599)


Toolbar Prefs let you choose how you want to display the Toolbar.

Big Business 10.5 updates the System Setttings:
- on the Mac, a Window is used to work seamlessly with Maximize
- on Windows, Classic is used to highlight buttons on rollover

This Solution describes this setting. (6600)


Inactive Prefs control whether you see records that are marked Inactive.

This Solution describes this setting. (6597)


Big Business 10 updates Icons for Retina and additional customizability. Icon Prefs let you choose the Icons you want to use.

This Solution describes this option. (6453)


Big Business 10 adds customizations for Units of Measure, including:
• abbreviations for units of measure
• counts for each item's units of measure
• conversion of prices and quantities

This Solution describes entering Transactions. (6593)


Big Business 10 adds customizations for Unit of Measure, including:
• Abbreviations for units of measure
• Counts for each item's units of measure
• automatic conversion of Price and Quantity

This Solution describes the Setup for Unit of Measure. (6592)


Big Business 10 adds identification for Terminal Server users.

This Solution describes this features. (6591)


Big Business 10.3 lets you change the Avg. Pay Days calculation to a specified number of days.

This Solution describes this setting (6288).


The Show Comments setting includes Comments on Item Adjustment Line Items.

This Solution describes this setting (6287).


Batch Printing simplifies printing multiple forms or Custom Forms together into one PDF or Email Attachment or to Preview or a Printer.

This Solution provides an overview. (6584)


MySQL 5.7.11 fixes compatibility with Mac OS X allowing it to autostart. When Yosemite was released MySQL would not autostart, requiring you to click the start button in System Prefs if the computer was rebooted.

Big Business 10.3 includes a fix for compatibility with MySQL 5.7.8 and higher. Changes to Date formatting in MySQL can block earlier versions of Big Business from making some updates.


Big Business 10 updates the selection of Mac Fonts, from families to faces.

This Solution provides an overview. (6586)


Icon Caching caches icons in memory for improved performance on disk-bound workstations. Big Business 10.2 enables icon caching automatically.

This Solution provides instructions for disabling this feature if needed. (6583)


Invalid is an error indicating a required entry is missing or not valid, such as not having a Customer on an Invoice.

This Solution provides details. (6523)


Big Business 10 adds new Dialogs. Dialog Prefs let you choose how you want to display Dialogs:
• System Setting - use the system setting
• Classic - use the original modal dialogs
• Live List - use new floating dialogs

This Solution describes usage. (6581)


Big Business 10 adds new Searches. Search Prefs let you choose how you want to display Searches:
• System Setting - use the system setting
• Classic - use original searches with automatic Find dialog
• Search - use new searches with automatic Find dialog
• Live List - use new searches without automatic Find dialog

This Solution describes usage. (6574)


Big Business Server for Windows is 64-bit. This means it can use a nearly unlimited amount of memory, for stellar performance. And, it means it needs a 64-bit version of Windows to run.

Big Business 10 Server for Windows is certified for Windows 10, Windows 8.1, Windows 7, Windows Server 2012 R2, Windows Server 2012, and Windows Server 2008 R2.

This Solution provides additional details. (6578)


Middleware and Middleware2 are options that allow Big Business to synchronize data through an external data source so it can be more readily accessed.

Big Business 10 updates Middleware adding 64-bit support and compatibility with new versions of MySQL. Big Business 10.13 updates 64-bit and secure-auth support.

Middleware provides select data to Shipping or eCommerce solutions. Security is enh


Big Business Server uses a Database that automatically manages its Memory.

You may want to manually adjust Database Memory if, for example:
- you have more than 10 Users
- you have more than 10 years of data
- you process more than 10,000 transactions per month

This Solution provides additional details. (6577)


MySQL is a popular database platform with connectivity options for many programming languages such as PHP, Perl, Python, TCL, C, Java etc. This means you can easily access this data from a variety of applications written in a variety of programming languages.

The Middleware Add-On is an option that allow Big Business Server to synchronize data with an external data source (MySQL) where it can be


Big Business 10 updates the Custom Form Report tool.

The new feature of note is Zoom.

This Solution provides a brief description. (3270)


My Desk Toolbar lets you customize a default toolbar for quick access to your most-used tools. (6401)


To Add a Tool to the MyDesk Toolbar (6402)


Big Business includes a PDF Printer for Windows for automatically creating and emailing PDFs. Big Business 10 updates the PDF Printer for compatibility with new operating systems and security updates.

This Solution describes using this feature. (6501)


Big Business lets you access the Server Administration window from Big Business Client.

This Solution provides details. (6518)


Big Business 10 includes a new Database to support Retina Display.

Retina Display is Apple's name for high resolution screens found on iPhones and iPads and now on iMacs and MacBooks. Retina makes it easier to work by providing sharper images and crisper text.

This Solution provides information about Retina. (6555)


Big Business 10 updates default fonts. (6569)


Big Business 10 is updating Tool Names for simplicity and clarity. For example:
• Customer Search is now Customers
• Receive Money is now Payment
• Make A Payment is now Pay
• Requisition is now Request
• Bookkeeper is now Accounting
• InfoCenter is split into Contacts and Reporting

This Solution provides brief explanations. (6571)


Big Business includes a built-in Database, which means:
• no additional purchase
• no additional installation
• no additional setup or configuration

You simply install Big Business and start it.

Big Business 10.13 includes an updated Database that is Certified for macOS Sierra and Windows Server 2016. Big Business 10.10 included an updated Database that is certified for Windows 10 Anniversar


Changes to Customer Features
Big Business includes a number of Customer features and enhancements:
• You can choose from multiple customer shipping and billing addresses on quotes, sales order, and invoices.
• Long comments can be included with quotes, sales orders, and invoices.
• The Other Charges field includes calculations.
• You can adjust the price level for individual quotes, sales orders,


Other Charges can be chosen for each Quote, Order, or Invoice, and can be used for calculated values. For example, one invoice might include a freight charge based on shipping weight while another might include a rush charge based on a percentage of the invoice total.
You define the charges that you want available through the Other Charges field. You name the field, decide how charges should be ca


On each quote, sales order, and invoice, you can choose from the Other Charges fields that have been defined. If you change the Other Charges field when dollar amounts have already been entered, Big Business recalculates the total if necessary.

To choose an Other Charges field:
• Choose the item you want from the Other Charges QuickPop list. (3074)


Big Business includes the option to have Sales Tax calculated on Other Charges.
In some regions, Freight or other post-Subtotal charges are Taxable. (5792)


This Solution provides system requirements and compatibility information for Big Business 10, available December, 2015. (6573)


The Multi-Currency Add-On is an additional module for Big Business that supports transactions in foreign currencies.

This Solution describes basic features and techniques for use. (6243)


This problem seems to be related to a Windows 10 Update around September 30, 2015. It affects current versions of Big Business 9 and beta versions of Big Business 10. When choosing Save As PDF, Email:, or Send To:--the Print Options that PDF and Email--the PDF Printer is inaccessible. Big Business becomes unresponsive for a minute and the print job may be sent to the Default Printer. (6568)


This Solution provides compatibility information for Big Business and OS X 10.11 El Capitan, the Mac OS upgrade being released September 30, 2015. (6567)



  1 - 100 of 1095