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B2B Overview

Business-to-business (B2B) ecommerce presents several challenges such as:
• giving customers access to your web store
• giving customers their pricing
• giving employees access to make changes

This Solution describes B2B Add-On features. (6540)


BigCommerce Connect

BigCommerce Connect automatically connects Big Business to the ecommerce system, BigCommerce.

Ths Solution provides details. (6809)


BigCommerce Order Status

BigCommerce Connect automatically connects Big Business to the ecommerce system, BigCommerce. It uses the Order Status in BigCommerce to find new orders to process. Then, it changes the Order Status in BigCommerce to avoid duplication. For example, a typical setting might be to get new orders that are "Awaiting Fulfillment" and switch them to "Awaiting Shipment" or "Completed".

Ths Solution lis


Ebay Orders

Ebay orders coming through BigCommerce are tricky because are handled as Guest. This means they don't have Customer ID that you can use for Customer Code in Big Business.

Ths Solution provides options. (6915)


Bigcommerce: Overview

This Solution describes the Bigcommerce Add-On. (6514)
Bigcommerce Settings


B2B Access

Access to business-to business (B2B) e-commerce functions is set on the Employee Card, on the Secure Web tab. Granting access lets the employee use credentials (securely stored API keys) to perform a task, like clicking a button in Big Business to automatically create a Customer in your online store.

This Solution provides details. (6546)


B2B Customers

For business-to business (B2B) e-commerce, Big Business creates and updates Customers in your web store from Additional Contacts in Big Business. This makes it easy to:
• give customers access to your web store from more than one email address
• give customers their pricing
• give employees access to make changes

This Solution provides details. (6542)


Bigcommerce: Product Categories

Bigcommerce uses Product Categories and requires these be set to create new Products--making them easier for customers to find.

This Solution describes this feature of the Bigcommerce Add-On. (6550)
Bigcommerce Settings


Register BigCommerce

This Solution describes Registering the Bigcommerce Add-On. (6512)


B2B Items

For business-to business (B2B) e-commerce, Big Business creates and updates Items in your web store. This makes it easy to:
• enter (or import) Item details once, minimizing errors
• automatically update Items' stock levels, prices, etc. in your web store
• give employees access to make changes to Items' attributes

This Solution provides details. (6542)



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